Speaking during the conference, John Ndego, the Chief Executive Officer Vodafone Uganda, said the major focus for Vodafone Uganda will be on digital, using the power of internet to tap into the younger generations’ potential and help them build their tomorrow today. “The biggest way that we can support Uganda is to provide technology and data services that support the growth of young entrepreneurs in this country,” said Ndego. “We are helping them access global education resources using 4G technology. Uganda is the youngest and most entrepreneurial country in the world. According to the 2014 census statistics by Uganda Bureau of Statistics the youth, that is, persons below 30 years constitute 78% of the population. These numbers, according to Ndego, represent a huge potential for the country to turn a tide in technology and innovation and Vodafone Uganda would like to be part of this journey. As part of the youth focus, the 4G operator will be offering internship and work experience opportunities to students in various universities in the country. The youth program, that is targeting both the students and graduates is geared towards supporting career growth and technology innovation for the students. Over 250 youths are expected to benefit from this program annually. Through the #ICreateTomorrow digital campaign, Vodafone is empowering the youth by helping them take charge of their tomorrow by giving them an opportunity to experience what their peers are doing with technology in other countries. “We are committed to nurturing and developing young talent in Uganda,” noted Jackie Namara, Vodafone Uganda Head of Marketing. “We shall soon be introducing an online platform and community called JUMP that will transform how the youth, professionals and SMEs learn, share and interact in a digital world.” In order to enhance customer experience Vodafone has also launched the following solutions;
My Vodafone App gives customers the flexibility to manage their account. They can top- up, track usage, purchase data bundles using a voucher, Debit or Credit card. Customers can download and use the app for free on the network Vodafone Chat+ enables customers to stay in touch with family and friends by making free audio HD quality calls and messaging on the Vodafone network with anyone who has downloaded the app.
